Privacy Policy
Last Updated: 23 September 2026
At London Garden Clearance, we highly value your privacy and are dedicated to safeguarding the personal data you share with us via our website or when inquiring about our services.
This document outlines the types of data we gather, the ways we utilise it, and the security measures we implement to keep it safe.
1. Data Collection
When you reach out to us for a quote, book a clearance, or get in touch regarding our services, we might gather the following details:
- Full name
- Contact phone number
- Email address
- Property address or specific collection location
- Postal code
- Specifications regarding the garden waste or items to be cleared
- Images or supplementary files you choose to share
- Any additional details submitted during your inquiry
Additionally, we may automatically gather basic technical data from site visitors, including device specifications, browser types, and general usage metrics, where permitted.
2. Utilisation of Your Data
The details you supply are used to:
- Address your questions and generate price estimates
- Schedule and oversee garden waste removals
- Keep you informed regarding your appointment
- Assess the volume and nature of the materials to be cleared
- Deliver reliable customer assistance
- Enhance our website functionality and overall service quality
- Maintain necessary operational and commercial records
- Comply with relevant legal and regulatory obligations
We refrain from using your personal data for purposes outside the scope of your initial inquiry or service request, unless legally permitted to do so.
3. Data Sharing and Disclosure
We never trade, sell, or lease your personal details to outside parties.
When necessary, we may share your data with reliable third-party partners who assist in running our website, managing communications, or supporting our business operations. These partners are strictly obligated to handle your data securely and solely for the intended purposes.
Furthermore, we may release your information if mandated by law, regulatory bodies, legal proceedings, or valid requests from authorised government entities.
4. Cookie Usage
To ensure our website operates smoothly, analyse traffic, and enhance the user experience, we may employ cookies and similar tracking tools.
Whenever legally mandated, we will seek your explicit permission before deploying non-essential cookies.
You also have the ability to control or disable cookies directly through your web browser’s settings.
5. Data Security
We implement appropriate technical and organisational safeguards to defend your personal information against unauthorised access, accidental loss, misuse, or disclosure.
Nevertheless, please be aware that no digital transmission method or electronic storage system is entirely foolproof, and we cannot guarantee absolute security.
6. Data Retention
We only hold onto your personal data for the duration necessary to fulfil the original purpose of collection, maintain our business relationship, or satisfy legal, accounting, and reporting obligations.
7. Your Data Protection Rights
Subject to applicable UK data protection legislation, you possess specific rights regarding your personal data. These include the right to:
- Obtain a copy of the personal data we store about you
- Request corrections to any inaccurate or incomplete data
- Ask for the erasure of your data under certain conditions
- Object to or request a limitation on how your data is processed
- Receive your data in a structured, commonly used format (data portability)
- Revoke your consent at any time, if our processing relies on it
To invoke any of these rights or to raise a privacy concern, please reach out to us using the contact details provided below.
8. External Website Links
Our site may feature hyperlinks to external, third-party websites. We hold no responsibility for the privacy habits, security measures, or content of these independent sites.
We strongly advise you to read the privacy policies of any external websites before submitting your personal information to them.
9. Policy Updates
We reserve the right to modify this Privacy Policy periodically to accommodate changes in our services, website features, or legal obligations. The most current version will always be available on this page, complete with the latest revision date.
10. Get in Touch
Should you have any inquiries regarding this Privacy Policy or wish to know more about how we manage your data, please contact us at:
London Garden Clearance 1 Filament Walk Wandsworth London SW18 4GQ
Phone: 020 3369 0088